Revolut
Revolut is a global financial technology company that provides a mobile-first banking alternative offering multi-currency accounts, debit cards, international money transfers, and foreign exchange services to consumers and businesses. It generates revenue through interchange fees, subscriptions for premium account tiers, foreign exchange and crypto trading margins, and various financial services such as business accounts and merchant products. The company operates via its app and card products rather than a traditional branch network, serving customers across multiple countries.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Revenue
- $2.2B
- Employees
- 9,000
- Founded
- 2015
- Headquarters
- Londonderry County Borough, United Kingdom
What 79 Arbolus experts think of Revolut
Sentiment is broadly positive, with NPS scores concentrated at 8–10 and many long-term users; the main reservation is weaker reporting, integrations, and support for complex needs.
Who reviewed Revolut
- C-Suite 58% (46)
- Director 31% (24)
- Manager 10% (8)
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Sentiment
47 Net Promoter Score, from 78 scored reviews- Promoters 45
- Passives 25
- Detractors 8
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 26 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 70% 23 answers
- 55% 11 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 8.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Revolut customers
More in Financial Services & Payments and Commerce & Marketplaces
Other companies in both categories with a customer report.
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