Ripple - Ripple Payments Network
Ripple is a blockchain-based payments technology company that develops the Ripple payments network and related software to enable fast, low-cost cross-border money transfers for financial institutions, payment providers, and enterprises. It offers products such as RippleNet and XRP-based liquidity solutions that generate revenue through software licensing, transaction fees, and enterprise services. The company focuses on modernizing global payments infrastructure using distributed ledger technology.
- Payment Processing
- Cross-Border Payments & FX
- Embedded Finance & Banking-as-a-Service
- Revenue
- $450.0M
- Employees
- 900
- Founded
- 2012
- Headquarters
- San Francisco, United States of America
What 127 Arbolus experts think of Ripple - Ripple Payments Network
Sentiment is largely positive with ~80% Promoters (NPS 9–10), ~18% Passives (NPS 7–8), and ~2% Detractors (NPS Renewal intent is strong among high and mid spenders, while stickiness is highest in multi-year, multi-corridor deployments. Qualitative themes highlight value for capital efficiency, but call out regulatory uncertainty and corridor coverage as persistent limitations.Overall Customer Sentiment: Positive
Who reviewed Ripple - Ripple Payments Network
- C-Suite 63% (80)
- Director 28% (36)
- Manager 9% (11)
Employer names and spend open in the full report, along with the other 124 customers.
Everything 127 customers told us about Ripple - Ripple Payments Network.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 127 scored reviews- Promoters 51
- Passives 67
- Detractors 9
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 28 across 6 companies.
Praised
- Automated Treasury Workflows
- Expansion to Untapped Corridors
- Liquidity and Working Capital Optimization
- Global Settlement Speed and Efficiency
Criticised
- Regulatory Risks
- Coverage and Scalability Gaps
- Competitive Stablecoin Networks
- Corridor and Market Coverage Limitations
What customers say
Renewal intent
Plan to renew 51%Plan to renew, by seniority
- 55% 40 answers
- 38% 16 answers
- 60% 5 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
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