RSi RCM
RSi RCM is a healthcare revenue cycle management company that provides outsourced billing, coding, accounts receivable follow-up, and related services to hospitals and physician groups to improve collections and cash flow. It generates revenue through service fees and performance-based arrangements tied to client reimbursement outcomes.
- Revenue Cycle Management
- IT Consulting & Implementation
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2010
- Headquarters
- Franklinton, United States of America
What 6 Arbolus experts think of RSi RCM
NPS scores across experts are generally strong, clustering in the 7–9 range among high spenders and Influencers, with a single neutral User response. Renewal intent is predominantly positive, especially among those with higher spend or longer usage, although a minority remain uncertain. Stickiness is high for organizations past the first year, with implementation stage positively correlated with satisfaction and renewal. Expert feedback consistently highlights deployment speed, integration capabilities, and financial impact as positives, while analytics and reporting are cited as improvement areas.Overall Customer Sentiment: Positive
Who reviewed RSi RCM
- C-Suite 100% (6)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about RSi RCM.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Oct 8
- Apr 8
- Jun 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 40 across 3 companies.
Praised
- Expansion Across Facilities
- Demand for Enhanced Data Insights
- Scaling with Workforce Constraints
- Integration with Major EHRs
Criticised
- Switching Motivated by Compliance and Performance
- Integration Failure Risk
- Contract and Pricing Sensitivity
- Analytics and Reporting Gaps
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 6 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by RSi RCM customersReport
More in Consulting & Professional Services and Financial Services & Payments
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