Safe (Safe Global)

safe.global · Berlin Treptow, Germany

Safe (formerly Gnosis Safe) provides a smart contract-based digital asset management platform that enables individuals, teams, and institutions to securely custody, manage, and automate crypto assets and on-chain transactions using multi-signature and modular account abstraction wallets. The company generates revenue through its infrastructure services, ecosystem products, and related Web3 tooling for developers and organizations operating on Ethereum and other EVM-compatible chains.

  • Payment Processing
  • API Management & Integration
  • Document & Vision AI
Revenue
$8.0M
Employees
120
Founded
2018
Headquarters
Berlin Treptow, Germany

What 6 Arbolus experts think of Safe (Safe Global)

NPS scores are concentrated at the high end, with 3/6 experts rating 9 and 2/6 rating 10; only one mid-score (6) is seen. Renewal intent is strongly positive among those who responded, though uncertainty appears in newly onboarded Influencers. Stickiness is high, with 83% using the tool for more than one year. Positive themes dominate, anchored by satisfaction and perceived value.Overall Customer Sentiment: Positive

Who reviewed Safe (Safe Global)

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (4)
  • Director 40% (2)
Product Leader Director NPS 9 Will renew
Executive C-Suite NPS 6 Undecided
Executive Director NPS 8

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Mar 8
  • May 9
  • Jul 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

For people who use Safe (Safe Global)

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