Sequencehq

sequencehq.com · Londonderry County Borough, United Kingdom

Sequence is a fintech company that provides a billing and pricing orchestration platform for B2B SaaS and usage-based businesses, enabling them to design complex pricing models, automate invoicing, and integrate billing data with their existing finance and revenue stack. Its platform helps finance and revenue teams manage subscriptions, usage metering, and revenue recognition while reducing reliance on engineering for pricing changes.

  • Billing & Subscription Management
  • Payment Orchestration & Acceptance
Revenue
$3.5M
Employees
35
Founded
2021
Headquarters
Londonderry County Borough, United Kingdom

What 7 Arbolus experts think of Sequencehq

NPS scores are consistently strong with 86% reporting NPS ≥8 and scores ranging from 8 to 10. Renewal intent is notably positive, with 71% indicating intent to renew, while 14% are unsure and 14% are in offboarding. Stickiness is validated by 57% citing more than one year of implementation, with the remainder split between less than one year and offboarding. High spenders and longer-term users show the strongest sentiment, aligning with high NPS and renewal intent. Overall Customer Sentiment: Positive

Who reviewed Sequencehq

Total customers 7 5 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 29% (2)
  • Director 43% (3)
  • Manager 29% (2)
Operations Manager C-Suite NPS 8 Will renew
Operations Leader Manager NPS 9 Undecided
Revenue Leader Director NPS 8 Will renew

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 71%
  • Will renew 5
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 3 answers
  • Manager 50% 2 answers
  • 8.6/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

For people who use Sequencehq

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