smartTrade Technologies
smartTrade Technologies is a financial technology company that provides multi-asset electronic trading platforms and liquidity management solutions to banks, brokers, asset managers, and other financial institutions. Its software supports pricing, aggregation, smart order routing, risk management, and execution across FX, fixed income, and other asset classes, delivered as on-premise or managed services. The company generates revenue through software licensing, SaaS subscriptions, and related implementation and support services.
- Capital Markets Software
- API Management & Integration
- Cloud Infrastructure & Hosting
- Revenue
- $70.0M
- Employees
- 350
- Founded
- 1999
- Headquarters
- Valbonne, France
What 10 Arbolus experts think of smartTrade Technologies
NPS scores are distributed from 4 (detractor) to 10 (promoter), with the majority between 5 and 9, showing a moderate positive skew. Renewal intent is positive where specified (three explicit renewals), but uncertainty remains, particularly during the pilot phase or among high spenders. Stickiness is split: 50% of Users in pilot stage, while others are in 'More than 1 year' active use. Key themes: a positive trajectory among established users, but pilot deployments see fluctuating satisfaction and renewal intent. Overall Customer Sentiment: Neutral to Positive
Who reviewed smartTrade Technologies
- C-Suite 90% (9)
- Director 10% (1)
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Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 2
- Detractors 4
Cumulative NPS by month
+2 over 5 months- Feb 5
- Feb 6
- Mar 7
- May 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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