Spocto
Spocto is a digital collections and debt recovery platform that uses data analytics, AI, and automation to help banks, non‑bank lenders, and other financial institutions improve loan collections and reduce delinquencies. Its cloud-based software orchestrates omnichannel outreach, risk scoring, and workflow management across the collections lifecycle, generating revenue through SaaS and transaction-based fees. The company primarily serves lenders in India and the Middle East.
- Fraud Detection & Prevention
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 450
- Founded
- 2017
- Headquarters
- Mumbai, India
What 8 Arbolus experts think of Spocto
NPS scores among surveyed experts are moderately positive, ranging from 7 to 9, with the majority at 8. Renewal intent is overwhelmingly 'NotSure', reflecting a cautious or measured approach to long-term vendor relationship among financial sector clients. Stickiness data indicates that most customers have been implemented for over 1 year, suggesting reasonable platform inertia and established usage patterns.The main theme inferred is cautious satisfaction, with stable implementation but with lingering uncertainty regarding renewal.Overall Customer Sentiment: Neutral
Who reviewed Spocto
- C-Suite 75% (6)
- Director 25% (2)
Employer names and spend open once the report publishes.
Tell us when the Spocto report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Dec 8
- May 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 0% 5 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
Top alternatives
Most weighed by Spocto customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Spocto
Do you use Spocto at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of Spocto have already contributed
Takes a few minutes. Your identity stays anonymous.