Sarvam AI

sarvam.ai · Bengaluru, India

Sarvam AI is an Indian artificial intelligence company focused on building large language models and generative AI systems optimized for Indian languages and use cases. It develops foundational models and applied AI products that enterprises and developers can integrate into their applications via APIs and tools. The company generates revenue through commercial licensing, platform usage, and enterprise solutions built on its proprietary models.

  • Generative AI Platforms
  • MLOps & ML Platforms
Revenue
$3.0M
Employees
70
Founded
2023
Headquarters
Bengaluru, India

What 95 Arbolus experts think of Sarvam AI

NPS scores are strongly positive with a notable cluster of 9–10s, mainly from users leveraging multilingual capabilities and operational automation. 67% of high-value/enterprise respondents express clear intent to renew, citing improved regional language support, speed, and reliability. Stickiness is reinforced by multi-year or expanding deployments in BFSI and tech, with pilots and early-stage projects trending toward larger commitments. Key positive themes: Indic language accuracy, cost efficiency, API integration, and customer support. Key concerns: integration ecosystem breadth, global language coverage, and the early stage of some advanced features.Overall Customer Sentiment: Positive

Who reviewed Sarvam AI

Total customers 95 92 current · 3 former
Reviews growth +85 in six months
Seniority of respondents
  • C-Suite 45% (43)
  • Director 30% (29)
  • Manager 25% (24)
Generalist Generalist Not specified NPS 7
Generalist Generalist Not specified NPS 10
Generalist Generalist Not specified NPS 6

Employer names and spend open in the full report, along with the other 92 customers.

Everything 95 customers told us about Sarvam AI.

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Sentiment

27 Net Promoter Score, from 95 scored reviews
  • Promoters 43
  • Passives 35
  • Detractors 17

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 13 reviews, accumulated up to each month. Category median 28 across 13 companies.

Praised

  • Cost-Efficient and Predictable Scaling
  • Exceptional Regional Language Performance
  • Quick Deployment and Integration
  • Enterprise-Ready Automation and Integration

Criticised

  • Integration and Support Maturity
  • Potential Loss of Indic Language Leadership
  • Rising Competition from Global LLM Platforms
  • Global Language and Feature Limitations

What customers say

Cost-Efficient and Predictable Scaling
“Being able to deploy high-volume AI with strong Indic language accuracy and predictable costs is why we expanded Sarvam into our core enterprise workflows.”
Exceptional Regional Language Performance
“I have seen brilliant native Indic tokenization and much better context handling than global models, which dramatically improves our local language workflows.”
Quick Deployment and Integration
“Our transition from pilot to production was faster due to straightforward APIs, prompt vendor support, and data residency advantages.”

Renewal intent

Plan to renew 58%
  • Will renew 21
  • Undecided 11
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 39% 18 answers
  • Director 79% 14 answers
  • Manager 100% 2 answers
  • Not specified 50% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 5.8/10 Average score from customers not renewing

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