Standard Chartered Bank

sc.com · Londonderry County Borough, United Kingdom

Standard Chartered Bank is an international banking group that provides retail, commercial, and institutional banking services with a focus on Asia, Africa, and the Middle East. It offers products including current and savings accounts, lending, trade finance, cash management, foreign exchange, and wealth management to individuals, corporations, and financial institutions. The bank generates revenue primarily from net interest income, fees, and trading and transaction services across its global network.

Revenue
$17.0B
Employees
85,000
Founded
1969
Headquarters
Londonderry County Borough, United Kingdom

What 6 Arbolus experts think of Standard Chartered Bank

The entire expert pool reports an NPS of 10, indicating unanimous high satisfaction. All respondents are long-term users (>1 year on platform), further suggesting entrenched positive sentiment and deep platform adoption. Renewal intent cannot be evaluated due to insufficient data, but the combination of maximum NPS and extended usage suggests robust loyalty and high product value perception.Overall Customer Sentiment: Positive

Who reviewed Standard Chartered Bank

Total customers 6 6 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Finance Ops Director NPS 10
Product Leader C-Suite NPS 10
Product Executive C-Suite NPS 10

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Sentiment

100 Net Promoter Score, from 6 scored reviews
  • Promoters 6
  • Passives 0
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Mar 10
  • May 10
  • Jul 10
  • Sep 10

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 62 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 9/10 Average score from customers who will renew

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