SS&C Technologies Holdings, Inc.
SS&C Technologies Holdings, Inc. is a global provider of software and technology-enabled services for the financial services and healthcare industries, offering solutions for portfolio management, trading, fund administration, investor accounting, risk and performance analytics, and insurance. The company serves asset managers, hedge funds, private equity firms, wealth managers, banks, insurers, and healthcare organizations, generating revenue through software licensing, SaaS and hosted platforms, and outsourced operations and administration services. SS&C also provides consulting, implementation, and managed services around its platforms to support complex regulatory and operational requirements.
- Enterprise ERP
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $5.8B
- Employees
- 29,000
- Founded
- 1986
- Headquarters
- Windsor, United States of America
What 31 Arbolus experts think of SS&C Technologies Holdings, Inc.
NPS scores are positively skewed, with 35% of responses falling in the 8–10 range and only 10% at the low end. Renewal intent is generally strong among high spenders and long-term users, while lower spend or new users express more uncertainty or negative sentiment. Over 70% of experts are at the 'MoreThan1Year' implementation stage, correlating with higher satisfaction and stickiness. The key quantitative theme is that high value and longevity with SS&C are associated with positive sentiment and strong renewal intent.Overall Customer Sentiment: Positive
Who reviewed SS&C Technologies Holdings, Inc.
- C-Suite 70% (22)
- Director 27% (8)
- Manager 3% (1)
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Sentiment
-6 Net Promoter Score, from 31 scored reviews- Promoters 8
- Passives 13
- Detractors 10
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 8
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -6 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 8 answers
- 100% 1 answer
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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