Arbolus Intelligence

Spreedly

spreedly.com · Durham, United States of America

Spreedly provides a payments orchestration platform that enables merchants, marketplaces, and platforms to connect to multiple payment gateways and services through a single API. Its cloud-based solution helps customers optimize authorization rates, manage routing and redundancy, and securely store payment methods to support global online transactions. Spreedly generates revenue through subscription and usage-based fees for access to its platform and related services.

  • Payment Orchestration & Acceptance
  • Payment Processing
  • API Management & Integration
Listed in
Revenue
$35.0M
Employees
180
Founded
2007
Headquarters
Durham, United States of America

What 13 Arbolus experts think of Spreedly

NPS distribution is skewed towards high scores (7–10), with most experts providing ratings of 8 or above. Renewal intent is strong among high spenders and users with over 1 year of implementation, while newer adopters and smaller buyers demonstrate 'Not Sure' responses. Most deployments are either in Pilot or more than 1 year in operation, suggesting an ongoing scale-up process. Recurring feedback themes highlight platform reliability, integration flexibility, and robust compliance support as positives; requests for improved analytics, reporting dashboards, and regional sandbox/testing support are mentioned as areas for improvement.Overall Customer Sentiment: Positive

Who reviewed Spreedly

Total customers 13 12 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 77% (10)
  • Director 23% (3)
Engineering Executive Director NPS 8 Will renew Submitted Nov 2025
Finance Executive C-Suite NPS 7 Not renewing Submitted Nov 2025
Finance Manager Director NPS 9 Will renew Submitted Nov 2025

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about Spreedly.

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Sentiment

38 Net Promoter Score, from 13 scored reviews
  • Promoters 5
  • Passives 8
  • Detractors 0

Praised

  • PCI Compliance and Security
  • Developer-Friendly Integration
  • Wide Global Gateway Support
  • Smart Routing and Automated Reconciliation

Criticised

  • Lack of Complete Regional Sandbox Support
  • Opaque and Rising Pricing
  • Limited Analytics and Dashboarding
  • Pricing and Lack of Fully Visual Orchestration

What customers say

PCI Compliance and Security
“The PCI-compliant vaulting feature provided by Spreedly helped us streamline card storage while significantly reducing compliance overhead.”
Developer-Friendly Integration
“It is easy for our development team to integrate Spreedly with our existing platforms and scale internationally without major reengineering.”
Wide Global Gateway Support
“I value Spreedly for its ability to provide integration with gateways across many countries, supporting our international strategy and making onboarding new payment options quicker.”

Renewal intent

Plan to renew 67%
  • Will renew 8
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 100% 3 answers
  • 8.1/10 Average score from customers who will renew
  • 8.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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Report

Customer Report - Jun 2026 Jun 2026 13 + 0

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