YUNO
Yuno is a fintech company that provides a unified payments orchestration platform that helps merchants and marketplaces accept, route, and optimize payments across multiple providers and methods. Its cloud-based solution offers integrations to local and global payment processors, fraud tools, and alternative payment methods, enabling businesses to improve authorization rates and reduce operational complexity. Yuno generates revenue through SaaS and transaction-based fees charged to merchants using its platform.
- Payment Orchestration & Acceptance
- Payment Processing
- Fraud Detection & Prevention
- Revenue
- $12.0M
- Employees
- 180
- Founded
- 2022
- Headquarters
- Bogotá, Colombia
What 11 Arbolus experts think of YUNO
NPS scores are weighted strongly positive, with 40% giving an NPS of 10, 40% at NPS 9, and 20% at 8 or 7. Renewal intent is Yes for 63% of responses, with high NPS linked to long-term adoption. Accounts in the pilot stage or with lower spend express more uncertainty about renewal. Stickiness is high for most, with 78% of accounts reporting implementation of more than one year; pilot implementations are less sticky but still report positive NPS.Overall Customer Sentiment: Positive
Who reviewed YUNO
- C-Suite 70% (8)
- Director 20% (2)
- Manager 10% (1)
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Sentiment
54 Net Promoter Score, from 11 scored reviews- Promoters 7
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Nov 9
- Mar 9
- Apr 9
- Jul 8
- Aug 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 67% 6 answers
- 50% 2 answers
- 9.2/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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