Zerohash
Zero Hash is a B2B crypto-as-a-service infrastructure provider that enables fintechs, brokerages, and other platforms to offer cryptocurrency trading, rewards, and yield products through APIs while Zero Hash handles custody, liquidity, and regulatory licensing. The company monetizes via transaction fees, spreads, and platform fees charged to its business customers.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- API Management & Integration
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2017
- Headquarters
- Chicago Loop, United States of America
What 6 Arbolus experts think of Zerohash
NPS distribution is skewed toward positive, with two scores above 8 (influencers, high spenders), one promoter with NPS 10, and mid-range sentiment from other categories. High renewal intent is strongly present among high spend, high NPS customers. Most customers have crossed the 1-year implementation stage, indicating strong stickiness, though one user is in offboarding. Key themes: positive experience and intention to renew is dominant among high spenders and influencers; users display more mixed sentiment. Overall Customer Sentiment: Positive
Who reviewed Zerohash
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
-3 over 5 months- Feb 10
- Mar 7
- Apr 7
- May 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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