0x Labs

0x.org · San Francisco, United States of America

0x Labs is a blockchain technology company that develops the 0x protocol and related infrastructure for decentralized exchange of tokenized assets on public blockchains. It provides APIs, liquidity aggregation, and developer tools that enable wallets, fintechs, and Web3 applications to embed crypto trading and swap functionality. The company generates revenue through transaction fees, enterprise-grade API services, and related infrastructure offerings.

  • API Management & Integration
  • Payment Processing
Revenue
$12.0M
Employees
80
Founded
2017
Headquarters
San Francisco, United States of America

What 6 Arbolus experts think of 0x Labs

NPS scores are tightly clustered in the 8–10 range, indicating strong satisfaction. 50% of customers indicate clear intent to renew, while the other 50% remain undecided, with none expressing an explicit intent not to renew. Implementation stages are primarily at the Pilot and less than one year marks, suggesting early adoption and a test-and-learn approach. Key sentiment themes include positive early experience, openness to scaling, and risk-managed procurement processes.Overall Customer Sentiment: Positive

Who reviewed 0x Labs

Total customers 6 4 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 100% (6)
Not specified C-Suite NPS 8 Undecided
Engineering Engineer Not specified NPS 10
Operations Leader C-Suite NPS 9 Will renew

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • 9.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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