ACI Worldwide
ACI Worldwide is a global payments software company that provides real-time payment processing, fraud management, and banking solutions to financial institutions, merchants, and billers. Its platforms support card and digital payments, clearing and settlement, and omni-channel payment acceptance, delivered primarily as software and SaaS. The company generates revenue through software licenses, SaaS and cloud subscriptions, maintenance, and professional services.
- Payment Processing
- Fraud Detection & Prevention
- API Management & Integration
- Revenue
- $1.4B
- Employees
- 3,200
- Founded
- 1975
- Headquarters
- Coral Gables, United States of America
What 77 Arbolus experts think of ACI Worldwide
77 customers have reviewed ACI Worldwide so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed ACI Worldwide
- C-Suite 64% (49)
- Director 28% (22)
- Manager 8% (6)
Employer names and spend open once the report publishes.
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Sentiment
19 Net Promoter Score, from 77 scored reviews- Promoters 31
- Passives 30
- Detractors 16
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 19 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 44% 27 answers
- 53% 15 answers
- 0% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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