Adyen for Platforms (regional mid-market focus)
Adyen for Platforms is a product line of Adyen that provides embedded payments and financial services infrastructure for marketplaces, SaaS platforms, and other multi-merchant environments, enabling them to onboard sub-merchants, process payments, and manage payouts under a single global system. It serves mid-market and enterprise platforms that want to integrate card and alternative payment methods, KYC, and compliance into their own workflows while monetizing payments. Revenue is generated through payment processing fees, platform service fees, and related financial services.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Payment Orchestration & Acceptance
- Revenue
- $1.6B
- Employees
- 4,200
- Founded
- 2006
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 90 Arbolus experts think of Adyen for Platforms (regional mid-market focus)
NPS is weighted towards promoters, with 75% of scores at 8 or higher, signaling strong customer satisfaction. Most respondents have been using Adyen for over 1 year, indicating product stickiness and maturity. High spenders correlate with high NPS and positive renewal signals. A minority expressed lower scores due to implementation effort or complexity, but remained satisfied with reliability and performance. Key qualitative themes are reliable transaction processing, comprehensive coverage, scalability, and operational efficiency. The main area for improvement centers on cost and advanced automation.Overall Customer Sentiment: Positive
Who reviewed Adyen for Platforms (regional mid-market focus)
- C-Suite 75% (68)
- Director 17% (15)
- Manager 8% (7)
Employer names and spend open in the full report, along with the other 87 customers.
Everything 90 customers told us about Adyen for Platforms (regional mid-market focus).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 90 scored reviews- Promoters 39
- Passives 37
- Detractors 14
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.
Praised
- Scalability for Growing Platforms
- Unified Onboarding & Compliance
- Reliable Global Payment Coverage
- Enhanced Automation and AI Integration
Criticised
- Lagging Regional Expansion
- Operational Complexity Concerns
- Competitive Pricing Pressure
- Steep Learning Curve & Complex APIs
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 48% 23 answers
- 100% 4 answers
- 8.6/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
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Report
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