Zonos
Zonos provides cross-border e-commerce technology that helps online merchants, marketplaces, and logistics providers calculate landed costs, manage duties and taxes, localize checkout, and streamline international shipping compliance. Its SaaS platform and APIs integrate with major e-commerce systems to improve pricing transparency and reduce friction for global buyers and sellers. Zonos generates revenue through subscription fees, transaction-based pricing, and related services for cross-border trade enablement.
- Payment Orchestration & Acceptance
- API Management & Integration
- Revenue
- $45.0M
- Employees
- 260
- Founded
- 2009
- Headquarters
- Ogdensburg, United States of America
What 25 Arbolus experts think of Zonos
25 customers have reviewed Zonos so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Zonos
- C-Suite 72% (18)
- Director 24% (6)
- Manager 4% (1)
Employer names and spend open once the report publishes.
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Sentiment
8 Net Promoter Score, from 25 scored reviews- Promoters 6
- Passives 15
- Detractors 4
Cumulative NPS by month
-1 over 5 months- Apr 8
- Jun 8
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 11 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 20% 5 answers
- 67% 3 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Zonos customersMore in Supply Chain & Logistics and Financial Services & Payments
Other companies in both categories with a customer report.
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