Arbolus Intelligence

Solaris

solarisbank.com · Berlin Treptow, Germany

Solaris is a German banking-as-a-service platform that provides licensed digital banking infrastructure, including accounts, cards, lending, and compliance services, which other companies embed into their own products. It operates under a full German banking license and generates revenue through usage-based fees, interchange, and service contracts with fintechs, brands, and enterprises across Europe.

  • Embedded Finance & Banking-as-a-Service
  • Payment Processing
  • API Management & Integration
Listed in
Revenue
$120.0M
Employees
750
Founded
2016
Headquarters
Berlin Treptow, Germany

What 33 Arbolus experts think of Solaris

NPS scores are predominantly high (8–10), indicating strong customer advocacy, with most customers in the MoreThan1Year implementation stage. Renewal intent is positive among high spenders, though a few mid-level and pilot customers express uncertainty or potential churn. Key themes in feedback include rapid deployment, regulatory assurance, and modularity, tempered by calls for improved integration, more customization, and greater geographic coverage.Overall Customer Sentiment: Positive

Who reviewed Solaris

Total customers 33 30 current · 3 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 73% (24)
  • Director 18% (6)
  • Manager 9% (3)
Generalist Leader C-Suite NPS 6 Submitted Jun 2026
Finance Leader C-Suite NPS 8 Not renewing Submitted Sep 2026
Executive Director NPS 9 Submitted Jul 2026

Employer names and spend open in the full report, along with the other 30 customers.

Everything 33 customers told us about Solaris.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

24 Net Promoter Score, from 33 scored reviews
  • Promoters 14
  • Passives 13
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 26 across 6 companies.

Praised

  • Comprehensive API-Driven Architecture
  • Speed to Market and Regulatory Assurance
  • Modular Product Stack and Scalability
  • International Reach and Licensing Expansion

Criticised

  • Competitive AI-Enabled Platforms
  • Concentration and Vendor Risk
  • Cost and Migration Sensitivity
  • Limits in Geographic/Product Coverage

What customers say

Comprehensive API-Driven Architecture
“Solaris’s strong, API-based platform made embedding and managing accounts, payments, and KYC processes seamless for our digital products.”
Speed to Market and Regulatory Assurance
“I rely on Solaris because it allows us to launch embedded financial products rapidly with out-of-the-box licensing and regulatory compliance.”
Modular Product Stack and Scalability
“I appreciate the platform’s modularity, which let us build the product stack we wanted and scale without an overwhelming increase in operational complexity.”

Renewal intent

Plan to renew 50%
  • Will renew 10
  • Undecided 5
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 36% 14 answers
  • Director 80% 5 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 7.8/10 Average score from customers not renewing

Top alternatives

Most weighed by Solaris customers

Report

Customer Report - Sep 2026 Sep 2026 33 + 0

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