Payoneer

payoneer.com · New York City, United States of America

Payoneer is a global financial technology company that provides cross-border payment and working capital solutions for businesses, freelancers, marketplaces, and digital commerce platforms. It offers multi-currency accounts, payment processing, mass payouts, and related financial services that enable customers to send, receive, and manage international payments. Payoneer generates revenue through transaction fees, currency conversion, and value-added financial services to its business clients and platform partners.

  • Payment Processing
  • Cross-Border Payments & FX
  • Embedded Finance & Banking-as-a-Service
Revenue
$831.0M
Employees
2,500
Founded
2005
Headquarters
New York City, United States of America

What 23 Arbolus experts think of Payoneer

NPS scores cluster between 7 and 10 with few detractors, reflecting a generally positive but not extreme enthusiasm. Renewal intent is strong among high spenders and mature implementations, while lower spend or new users indicate more caution or uncertainty. Stickiness is high, as most respondents report more than 1 year in implementation and only a small fraction are in pilot phases. Overall, sentiment is positive, with reliability and scalability as key quantitative themes.Positive

Who reviewed Payoneer

Total customers 23 20 current · 3 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 47% (11)
  • Director 37% (9)
  • Manager 16% (4)
Executive C-Suite NPS 8 Will renew
Operations Ops C-Suite NPS 8 Will renew
Operations Leader Manager NPS 9 Will renew

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Sentiment

17 Net Promoter Score, from 23 scored reviews
  • Promoters 6
  • Passives 15
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Nov 8
  • Dec 8
  • Jan 8
  • Feb 8
  • Jun 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 69%
  • Will renew 11
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 88% 8 answers
  • Director 60% 5 answers
  • Manager 100% 1 answer
  • Not specified 0% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers

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