Paystack

paystack.com · Lagos, Nigeria

Paystack is a fintech company that provides online and offline payment processing solutions for businesses in Africa, enabling them to accept payments via cards, bank transfers, USSD, mobile money, and QR codes. It serves merchants of all sizes, from small businesses to large enterprises, through APIs, checkout tools, and business dashboards. The company generates revenue primarily through transaction fees and value-added payment services.

  • Payment Processing
  • Payment Orchestration & Acceptance
  • Embedded Finance & Banking-as-a-Service
Revenue
$45.0M
Employees
350
Founded
2015
Headquarters
Lagos, Nigeria

What 19 Arbolus experts think of Paystack

19 customers have reviewed Paystack so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Paystack

Total customers 19 19 current · 0 former
Reviews growth +17 in six months
Seniority of respondents
  • C-Suite 56% (11)
  • Director 11% (2)
  • Manager 33% (6)
Product Generalist Director NPS 10
Strategy Partner C-Suite NPS 10 Will renew
Marketing Leader Manager NPS 8

Employer names and spend open once the report publishes.

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Sentiment

68 Net Promoter Score, from 19 scored reviews
  • Promoters 14
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 10
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 5 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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