Pimberly Software Development Limited (PIM)
Pimberly Software Development Limited provides a cloud-based product information management (PIM) and digital asset management (DAM) platform that helps retailers, brands, distributors, and manufacturers centralize, enrich, and distribute product data across e-commerce and marketplace channels. The company generates revenue through subscriptions to its SaaS platform and related implementation and support services.
- E-commerce Platforms & Storefronts
- Product Analytics & Feedback
- Data Integration & ETL
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 2014
- Headquarters
- Manchester, United Kingdom
What 10 Arbolus experts think of Pimberly Software Development Limited (PIM)
NPS scores are predominantly positive, with one promoter (NPS 10), three high NPS users (NPS 9) including a high-spend influencer, and several moderate NPS entries (NPS 7). Renewal intent is generally favorable, especially where spend is significant and implementation is mature, though some influencers report uncertainty or intent not to renew. Stickiness is highest for deployments beyond one year except one user entering offboarding. Key positives are strong centralization, integration, and scalability, while criticisms are limited reporting features and workflow flexibility.Overall Customer Sentiment: Positive
Who reviewed Pimberly Software Development Limited (PIM)
- C-Suite 56% (6)
- Director 22% (2)
- Manager 22% (2)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Pimberly Software Development Limited (PIM).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 5 months- May 7
- Sep 8
- Jun 8
- Aug 8
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Praised
- Richer Analytics Integration
- Multi-Channel Growth Support
- Advanced Workflow Expansion
- Centralized Data Management
Criticised
- Workflow Flexibility Limits
- Reporting and Analytics Gaps
- Complex Case Limitations
- Analytics-Focused Competitor Risk
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 100% 1 answer
- 7.5/10 Average score from customers who will renew
- 3.5/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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