PLAYSTORE
Playstore is an online retailer that sells a variety of consumer products directly to end customers through its e-commerce website. The company generates revenue by merchandising and shipping physical goods purchased via its online storefront.
- E-commerce Platforms & Storefronts
- Revenue
- $3.0M
- Employees
- 20
- Founded
- 2018
- Headquarters
- New York City, United States of America
What 70 Arbolus experts think of PLAYSTORE
NPS is overwhelmingly high, with most scores 9-10 and only a small minority reporting 5 or 7. Renewal intent is consistently strong among high spenders and decision-makers. Implementation stage is mature: over 80% have used Playstore more than 1 year, with a small number in pilot or less than 1 year phases.Main expert themes are platform criticality, reliability, and frustration with commission fees and app review transparency.Overall Customer Sentiment: Positive
Who reviewed PLAYSTORE
- C-Suite 46% (32)
- Director 15% (11)
- Manager 39% (27)
Employer names and spend open in the full report, along with the other 67 customers.
Everything 70 customers told us about PLAYSTORE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
82 Net Promoter Score, from 69 scored reviews- Promoters 58
- Passives 10
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jul 10
- Aug 10
- Sep 9
- Oct 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 62 across 2 companies.
Praised
- Subscription Model Growth
- Alternative Payment and Commission Structures
- AI-led Discovery and Search
- Centralized Payment and Subscription Management
Criticised
- High Commission Fees
- Opaque Search and Discovery
- Strict Automated Account Policies
- Regulatory Disruption
What customers say
Renewal intent
Plan to renew 91%Plan to renew, by seniority
- 100% 4 answers
- 100% 2 answers
- 75% 4 answers
- 100% 1 answer
- 9.4/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
Top alternatives
Most weighed by PLAYSTORE customers
Report
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