Polymarket
Polymarket is a decentralized information markets platform that lets users trade on the outcomes of real‑world events, using prediction markets to aggregate crowd sentiment and probabilities. It operates on blockchain infrastructure and generates revenue primarily from trading fees on event markets. The platform serves retail traders, crypto users, and information seekers interested in forecasting politics, current events, and other topics.
- Marketplace & Booking Platforms
- Payment Processing
- Revenue
- $8.0M
- Employees
- 45
- Founded
- 2020
- Headquarters
- New York City, United States of America
What 12 Arbolus experts think of Polymarket
NPS distribution among experts is skewed toward the high end, with most scores at 8 or above and several at 10. Influencer and user personas alike rate the platform highly, with only minor reservations for specific use cases. Where renewal intent is reported, it is split between 'Not Sure' (among high spenders/influencers) and 'Yes' (for some product management roles), indicating potential churn risk at the upper end despite overall satisfaction. Stickiness is reinforced by user-reported platform utility for strategic decision support and strong positive feedback on core value. Key themes are real-money probability aggregation, market transparency, and efficiency gains. Overall Customer Sentiment: Positive
Who reviewed Polymarket
- C-Suite 60% (7)
- Director 20% (2)
- Manager 20% (2)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Polymarket.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jan 8
- Jun 8
- Jul 7
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Praised
- AI-Driven Analytics and Workflow Integration
- Vertical Specific Platforms
- Regulatory and Geographic Expansion
- Collective Sentiment and Event Tracking
Criticised
- Age Control and Addictive Simplicity
- Market Liquidity and Depth
- Regulatory Barriers and Information Overload
- Regulatory Uncertainty and Restrictions
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
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