PROMOD
Promod is a French women’s fashion retailer that designs, manufactures, and sells clothing, footwear, and accessories through a network of brick‑and‑mortar stores and its e‑commerce site. The company targets mainstream female consumers with mid-priced casual and workwear collections, generating revenue from in-store and online sales across Europe and selected international markets.
- Revenue
- $450.0M
- Employees
- 3,000
- Founded
- 1975
- Headquarters
- France
What 12 Arbolus experts think of PROMOD
The distribution of NPS scores is skewed positively, with values from 6 to 10 and a modal score of 8. Most customers have been using the solution for over 1 year, suggesting sustained adoption and established client relationships.Renewal intent is predominantly NotSure, indicating a neutral or deliberative sentiment toward continued engagement. Stickiness is high among those with extended use, but uncertainty remains about future renewals. The key inferred theme is stable satisfaction with current operations but possible reevaluation regarding contract extension.Neutral.
Who reviewed PROMOD
- C-Suite 64% (8)
- Director 27% (3)
- Manager 9% (1)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 9
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Jun 9
- Jul 8
- Dec 8
- Jan 8
- Apr 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 11%Plan to renew, by seniority
- 17% 6 answers
- 0% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8.1/10 Average score from undecided customers
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