Rapyd Financial Network Ltd.
Rapyd Financial Network Ltd. is a global fintech company that provides a payments platform and Banking-as-a-Service infrastructure enabling businesses to accept, send, and hold funds in multiple countries through local payment methods. Its APIs and network support card acquiring, bank transfers, e-wallets, and cash payments, as well as issuing and treasury services for merchants, marketplaces, and financial institutions. Rapyd generates revenue through transaction fees, platform usage, and value-added financial services delivered via its cloud-based infrastructure.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Cross-Border Payments & FX
- Revenue
- $250.0M
- Employees
- 700
- Founded
- 2016
- Headquarters
- Israel
What 14 Arbolus experts think of Rapyd Financial Network Ltd.
NPS scores are mixed, with 25% scoring 8 or above, 25% scoring 6 or below, and the remainder in the neutral range. Renewal intent shows 30% yes, 40% no, and 30% unsure. Stickiness indicates that a majority are in early or uncertain stages, with only 32% at more than one year live. The main theme is sentiment polarity between long-term, high spend users and pilot/offboarding accounts.Overall Customer Sentiment: Neutral
Who reviewed Rapyd Financial Network Ltd.
- C-Suite 93% (13)
- Manager 7% (1)
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Sentiment
-14 Net Promoter Score, from 14 scored reviews- Promoters 2
- Passives 8
- Detractors 4
Cumulative NPS by month
-1 over 4 months- Mar 8
- Apr 7
- May 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 8 answers
- 8.5/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 5.8/10 Average score from customers not renewing
Top alternatives
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