Redbrain, Ltd.
Redbrain Ltd is a performance marketing and shopping comparison technology company that helps retailers and brands acquire customers by driving high-intent traffic from Google Shopping and other channels on a cost-per-acquisition basis. It operates as a Google CSS (Comparison Shopping Service) partner, managing product feeds, bidding, and optimization to increase online sales for e-commerce merchants. The company earns revenue through commissions or performance-based fees tied to the sales it generates for its clients.
- Digital & Marketing Agency Services
- Marketing Analytics & Attribution
- Revenue
- $45.0M
- Employees
- 200
- Founded
- 2012
- Headquarters
- Birmingham, United Kingdom
What 9 Arbolus experts think of Redbrain, Ltd.
NPS scores range from 3 to 10, with two instances of NPS 10 and positive renewal intent, and several not-sure renewals across a range of pilot and mature customers. 37.5% of experts are firmly likely to renew, while the remainder are uncertain or in offboarding/pilot stages. Implementation stages are split between pilot, more than one year, and offboarding.Key sentiment themes include: high NPS and renewal intent correlate with longer tenure and high spend, while pilot and offboarding cases trend toward lower NPS and renewal uncertainty.Overall Customer Sentiment: Neutral
Who reviewed Redbrain, Ltd.
- C-Suite 56% (5)
- Director 22% (2)
- Manager 22% (2)
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Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 3
- Detractors 3
Cumulative NPS by month
-1 over 4 months- May 8
- Jul 8
- Apr 7
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 40% 5 answers
- 0% 2 answers
- 0% 2 answers
- 9.5/10 Average score from customers who will renew
- 6.9/10 Average score from undecided customers
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