ResDiary
ResDiary is a restaurant reservation and table management software platform that enables hospitality venues to manage online bookings, allocate tables, and reduce no‑shows across web, mobile, and partner channels. It serves restaurants, bars, cafes, and other hospitality operators, generating revenue through subscription fees and related services. The system also integrates with websites, marketing tools, and POS systems to streamline front-of-house operations and customer communications.
- E-commerce Platforms & Storefronts
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 150
- Founded
- 2006
- Headquarters
- Londonderry County Borough, United Kingdom
What 14 Arbolus experts think of ResDiary
NPS distribution is weighted toward positive scores: 58% rate ResDiary 8 or above, while 17% gave a score of 6 or below. Renewal intent is mixed: 45% indicate intent to renew, 27% not sure, and 27% intent not to renew. Stickiness is supported by 83% of responses in the MoreThan1Year implementation stage, with a small but relevant segment in OffBoarding. The primary sentiment themes are sustained value and adoption, but with a cohort exhibiting churn risk.Overall Customer Sentiment: Positive
Who reviewed ResDiary
- C-Suite 83% (12)
- Director 17% (2)
Employer names and spend open once the report publishes.
Tell us when the ResDiary report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-7 Net Promoter Score, from 14 scored reviews- Promoters 4
- Passives 5
- Detractors 5
Cumulative NPS by month
+0 over 5 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 40 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 33% 3 answers
- 50% 2 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
Most weighed by ResDiary customers
More in Customer Support and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use ResDiary
Do you use ResDiary at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 14 customers of ResDiary have already contributed
Takes a few minutes. Your identity stays anonymous.