Rightmove
Rightmove is a UK-based online real estate portal that provides property listings for sale and rent from estate agents, letting agents, and new home developers across the UK. The platform enables consumers to search and compare residential and commercial properties, while generating revenue primarily through subscription and advertising fees charged to property professionals and developers. It also offers data and analytics services to agents, lenders, and other property market participants.
- Revenue
- $450.0M
- Employees
- 900
- Founded
- 2000
- Headquarters
- Milton Keynes, United Kingdom
What 23 Arbolus experts think of Rightmove
NPS distribution is skewed high, with over 70% scoring 8–10 and strong renewal intent among high spenders and long-term users. Stickiness is reinforced by long-term use (most over 1 year) and positive views on data comprehensiveness. Key positive themes are database scale, reliability, and brand position, while negatives relate to outdated listings or manual workflows. Overall Customer Sentiment: Positive
Who reviewed Rightmove
- C-Suite 39% (9)
- Director 39% (9)
- Manager 22% (5)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Rightmove.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
52 Net Promoter Score, from 23 scored reviews- Promoters 14
- Passives 7
- Detractors 2
Cumulative NPS by month
-1 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.
Praised
- Comprehensive Business Capabilities
- Ease and Familiarity
- Extensive Market Data
- Automating Workflows
Criticised
- Switching Due to Superior Data Access
- Competition on Ease-of-Use and Features
- AI-Driven Workflow Replacement
- Manual Data Entry Requirements
What customers say
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 67% 3 answers
- 67% 6 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
Top alternatives
Most weighed by Rightmove customers
Report
More in Data & Analytics and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use Rightmove
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