RockarTech

rockartech.com · Londonderry County Borough, United Kingdom

RockarTech is a technology company that develops digital retail and e-commerce platforms for automotive manufacturers and dealers, enabling online vehicle configuration, purchasing, and omnichannel customer journeys. Its software supports car brands and dealer groups in managing inventory, pricing, finance options, and customer engagement across web and in-store experiences. The company generates revenue through software licensing, implementation projects, and ongoing support services.

  • E-commerce Platforms & Storefronts
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
70
Founded
2014
Headquarters
Londonderry County Borough, United Kingdom

What 8 Arbolus experts think of RockarTech

NPS distribution ranges from 3 (detractor) to 9 (promoter), with majority in the 7–9 range. 50% of responses are promoters (NPS 7+), while detractors (NPS 3-5) are present. Renewal intent is mixed: 25% intend to renew, 25% do not, and 50% are unsure. Stickiness is high, with 75% of customers live for more than one year or in active pilot/less-than-one-year phases; only one has an uncertain stage. Key themes: higher spend does not guarantee higher satisfaction; users are more positive than influencers; renewal uncertainty persists even with long tenure.Overall Customer Sentiment: Neutral

Who reviewed RockarTech

Total customers 8 8 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Legal Leader C-Suite NPS 7 Undecided
Strategy Leader C-Suite NPS 7 Undecided
Marketing Leader Director NPS 7 Will renew

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 2
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 17% 6 answers
  • Director 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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