SCAYLE, LLC
SCAYLE, LLC is a technology company that provides a composable commerce platform and related services to retailers and brands, enabling them to run and scale online shops using modular APIs and cloud infrastructure. The company generates revenue through software licensing, platform fees, and associated implementation and support services.
- E-commerce Platforms & Storefronts
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2020
- Headquarters
- Hamburg-Nord, Germany
What 7 Arbolus experts think of SCAYLE, LLC
NPS scores are generally positive, with a range from 7 to 10, and no detractor responses. 33% of respondents are committed to renewal, while 50% are uncertain, and 17% do not plan to renew. Stickiness is moderate, with a spread across pilots, active implementations (less than and more than one year), and one offboarding case. The primary themes emerging are high initial satisfaction but significant uncertainty about long-term commitment.Overall Customer Sentiment: Neutral
Who reviewed SCAYLE, LLC
- C-Suite 17% (1)
- Director 67% (5)
- Manager 17% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 0% 1 answer
- 50% 4 answers
- 0% 1 answer
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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