Q2
Q2 is a financial technology company that provides digital banking and lending platforms for banks, credit unions, and fintechs. Its cloud-based software powers online and mobile banking, account opening, digital lending, and related engagement tools, generating revenue through recurring SaaS and implementation fees. Q2 serves primarily mid-sized and community financial institutions seeking to modernize their customer-facing digital channels.
- Cloud Infrastructure & Hosting
- API Management & Integration
- IT Consulting & Implementation
- Revenue
- $650.0M
- Employees
- 2,500
- Founded
- 2004
- Headquarters
- Austin, United States of America
What 9 Arbolus experts think of Q2
NPS distribution centers around strong 7-9 scores, with 50% scoring at or above 8. Renewal intent is highly positive, with 75% confirming intent to renew and only 25% expressing uncertainty. Adoption is robust, with 87.5% of customers in more than 1 year of implementation, indicating strong stickiness and mature integration. Key themes from the quantitative data include positive experience with implementation longevity, correlated spend, and loyalty in the financial services industry.Overall Customer Sentiment: Positive
Who reviewed Q2
- C-Suite 62% (6)
- Director 25% (2)
- Manager 12% (1)
Employer names and spend open once the report publishes.
Tell us when the Q2 report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 7
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Aug 9
- Sep 8
- Sep 8
- Apr 8
- May 8
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 67% 3 answers
- 100% 2 answers
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Q2 customers
More in ERP Software and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use Q2
Do you use Q2 at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Q2 have already contributed
Takes a few minutes. Your identity stays anonymous.