PriceSpider
PriceSpider is a commerce enablement and retail data platform that helps brands track product availability, pricing, and content across online retailers and marketplaces, and route shoppers to authorized sellers. Its SaaS solutions provide where-to-buy, shoppable media, and digital shelf analytics used by consumer brands to optimize e-commerce performance and retailer relationships. The company generates revenue through subscription software and related services for brand manufacturers and retailers.
- Marketing Analytics & Attribution
- E-commerce Platforms & Storefronts
- Business Intelligence & Dashboards
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2004
- Headquarters
- Irvine, United States of America
What 5 Arbolus experts think of PriceSpider
NPS scores are strong, with reported values between 7 and 10, and a mean around 8.4, indicating high customer satisfaction. Renewal intent is notably positive: 80% explicitly plan to renew, while only 20% are uncertain. All respondents have been implemented for over one year, reflecting solution maturity and entrenchment. Themes drawn from quantitative data include sustained satisfaction among high spenders and a positive link between stakeholder influence and renewal likelihood.Overall Customer Sentiment: Positive
Who reviewed PriceSpider
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 5 months- Aug 9
- Nov 8
- Feb 8
- Mar 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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