Pismo
Pismo is a cloud-native banking and payments platform that provides core processing, card issuing, digital accounts, and digital banking infrastructure to banks, fintechs, and financial institutions. Its API-first platform enables clients to launch and manage products such as debit and credit cards, digital wallets, and real-time payments while Pismo earns revenue through SaaS and usage-based fees. The company serves customers globally, with a strong presence in Latin America, Europe, and Asia-Pacific.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- API Management & Integration
- Revenue
- $80.0M
- Employees
- 550
- Founded
- 2016
- Headquarters
- São Paulo, Brazil
What 6 Arbolus experts think of Pismo
NPS scores are uniformly strong, with all respondents giving a score between 8 and 10. 67% express clear intent to renew, though uncertainty is present among pilot-stage high spenders, often linked to implementation risk. 50% are in the MoreThan1Year implementation stage, which correlates with higher NPS and renewal confidence, while pilot-stage customers display high NPS but mixed renewal intentions. The overall sentiment is positive, but pilot conversion and continuity remain watch areas.Positive
Who reviewed Pismo
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
83 Net Promoter Score, from 6 scored reviews- Promoters 5
- Passives 1
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Mar 9
- Apr 9
- May 9
- Jun 9
- Jul 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 54 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 67% 3 answers
- 9.3/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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