Pimcore
Pimcore is an open-source digital experience platform that provides product information management (PIM), master data management (MDM), digital asset management (DAM), and e-commerce capabilities for enterprises. The company offers a unified data and experience layer that helps businesses manage complex product data, content, and digital assets across channels, monetizing through enterprise subscriptions, cloud offerings, and professional services. Its customers include manufacturers, retailers, and brands seeking to centralize data and power omnichannel commerce and customer experiences.
- Product Analytics & Feedback
- E-commerce Platforms & Storefronts
- Data Integration & ETL
- Revenue
- $35.0M
- Employees
- 350
- Founded
- 2013
- Headquarters
- Salzburg, Austria
What 11 Arbolus experts think of Pimcore
The NPS scores range from 0 to 10, with a distribution skewing toward promoters (NPS ≥8 comprise about 50% of responses), some neutrals (NPS 5–7), and one detractor (NPS 0).Renewal intent is mixed: several respondents indicating 'Yes' are in the Influencer and User segments with higher spend, yet many, including some high spenders, selected 'Not Sure.'Stickiness is high among those with implementation >1 year, corresponding with positive sentiment, while pilot-stage users show moderate satisfaction and mixed renewal intent.Overall Customer Sentiment: Neutral to Positive
Who reviewed Pimcore
- C-Suite 64% (7)
- Director 18% (2)
- Manager 18% (2)
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Sentiment
-18 Net Promoter Score, from 11 scored reviews- Promoters 1
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Aug 7
- Jul 7
- Dec 7
- Feb 7
- Jun 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 4 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 6 answers
- 50% 2 answers
- 7/10 Average score from customers who will renew
- 5.3/10 Average score from undecided customers
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