WordPress
WordPress.com, operated by Automattic, provides a hosted website and blogging platform that enables individuals, creators, and businesses to build, publish, and manage websites without managing their own infrastructure. It generates revenue through subscription plans, domain registration, hosting, and related website services.
- E-commerce Platforms & Storefronts
- Website Hosting & Content Management
- No-Code & Low-Code Platforms
- Revenue
- $900.0M
- Employees
- 2,000
- Founded
- 2005
- Headquarters
- San Francisco, United States of America
What 165 Arbolus experts think of WordPress
165 customers have reviewed WordPress so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed WordPress
- C-Suite 63% (104)
- Director 23% (38)
- Manager 14% (23)
Employer names and spend open once the report publishes.
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Sentiment
27 Net Promoter Score, from 160 scored reviews- Promoters 74
- Passives 56
- Detractors 30
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 25 across 10 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 70% 83 answers
- 74% 23 answers
- 83% 12 answers
- 64% 11 answers
- 8.7/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 5.4/10 Average score from customers not renewing
Top alternatives
Most weighed by WordPress customers
More in Workplace & Productivity and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use WordPress
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