Yellow Card
Yellow Card is a cryptocurrency exchange and fintech platform that enables users and businesses in Africa to buy, sell, and store digital assets using local currencies and payment methods. The company focuses on simplifying access to cryptocurrencies such as Bitcoin and USDT through mobile and web applications, cash-in/cash-out partners, and bank or mobile money integrations. It generates revenue primarily through trading spreads, transaction fees, and related financial services for retail and institutional customers.
- Revenue
- $15.0M
- Employees
- 260
- Founded
- 2018
- Headquarters
- Atlanta, United States of America
What 7 Arbolus experts think of Yellow Card
NPS scores show a positive tilt, with 60% of respondents rating 8–10. Renewal intent is strong among high spenders and those with more than one year of implementation; all such respondents indicate intent to renew. Implementation stage breakdown reveals a transition from pilot to mature usage, with positive sentiment rising with product tenure. The most recurring themes center on high transaction values, proven vendor reliability, and seamless onboarding.Positive
Who reviewed Yellow Card
- C-Suite 43% (3)
- Director 14% (1)
- Manager 43% (3)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Feb 7
- Mar 8
- Apr 8
- May 9
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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