Zerodha
Zerodha is an Indian online brokerage that provides retail investors and traders with a low-cost platform for trading equities, derivatives, commodities, currencies, and mutual funds. It generates revenue primarily through brokerage fees on intraday and derivative trades, margin and lending products, and subscription-based tools and platforms. The company also offers investment and analytics tools such as smallcase, Coin, and Kite to support self-directed investing.
- Revenue
- $350.0M
- Employees
- 3,500
- Founded
- 2010
- Headquarters
- Bengaluru, India
What 14 Arbolus experts think of Zerodha
NPS scores are uniformly high with 90% of respondents reporting 9 or 10. All experts indicated usage for more than one year, pointing to strong stickiness. Where renewal intent is reported, it is consistently positive. Key themes are high satisfaction with platform performance, stability, and user experience.Overall Customer Sentiment: Positive
Who reviewed Zerodha
- C-Suite 75% (11)
- Director 8% (1)
- Manager 17% (2)
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Sentiment
92 Net Promoter Score, from 14 scored reviews- Promoters 13
- Passives 1
- Detractors 0
Cumulative NPS by month
+0 over 6 months- May 10
- Jun 10
- Jul 10
- Aug 10
- Sep 10
- Oct 10
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 92 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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