Squarespace

squarespace.com · New York City, United States of America

Squarespace is a software company that provides a hosted platform for building and managing websites, online stores, and related digital presence tools for individuals, creators, and small to mid-sized businesses. Its subscription-based service includes website templates, e-commerce, domains, marketing tools, and basic scheduling and membership features, generating revenue primarily through recurring SaaS fees and transaction-related services. The company also offers ancillary services such as email marketing, social media tools, and extensions via third-party integrations.

E-commerce Platforms & Storefronts
Website Hosting & Content Management
Digital & Marketing Agency Services

Listed in

Revenue: $1.1B
Employees: 1,900
Founded: 2003
Headquarters: New York City, United States of America

What 112 Arbolus experts think of Squarespace

NPS scores are weighted toward positive with over 32% at 10 and a median between 7–9; renewal intent is high among SMBs, particularly those with moderate spend and core dependency on the platform. Stickiness is pronounced for customers needing rapid deployment and low maintenance, while some agencies and larger enterprises either churn or express intent to migrate as functional needs expand. Key expert feedback emphasizes ease of use, speed of launch, strong design templates, and low operational burden as positives, with integration, customization, and e-commerce depth limiting satisfaction at scale.Overall Customer Sentiment: Positive