Worldpay
Worldpay is a global payment processing company that provides merchant acquiring, card processing, and omnichannel payment solutions for businesses of all sizes across retail, e‑commerce, and other industries. It enables merchants to accept card and alternative payments online, in-store, and via mobile, and generates revenue primarily through transaction fees, payment gateway services, and value-added payment products. Worldpay serves enterprises, mid-market, and SMB customers worldwide through direct sales and partnerships with banks, ISVs, and platforms.
- Payment Processing
- Revenue
- $4.5B
- Employees
- 9,000
- Founded
- 1989
- Headquarters
- Atlanta, United States of America
What 58 Arbolus experts think of Worldpay
58 customers have reviewed Worldpay so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Worldpay
- C-Suite 64% (37)
- Director 32% (19)
- Manager 4% (2)
Employer names and spend open once the report publishes.
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Sentiment
18 Net Promoter Score, from 58 scored reviews- Promoters 20
- Passives 29
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 48% 23 answers
- 50% 10 answers
- 0% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Worldpay customersFor people who use Worldpay
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