Petpooja
Petpooja is a restaurant management software company that provides a cloud-based point-of-sale and back-office platform for restaurants, cafés, and other food and beverage outlets. Its system centralizes billing, menu and inventory management, online ordering integrations, and analytics to help operators run day-to-day operations more efficiently. The company generates revenue through subscription fees and value-added services sold to F&B businesses across India and other markets.
- E-commerce Platforms & Storefronts
- Project & Work Management
- Revenue
- $12.0M
- Employees
- 550
- Founded
- 2011
- Headquarters
- Ahmedabad, India
What 9 Arbolus experts think of Petpooja
Petpooja enjoys generally positive sentiment, with 100% of experts expressing willingness to renew and high NPS scores clustered at 8 and 9. Renewal intent is unanimous among those with more than one year of use, and stickiness is reflected by implementation stages predominantly in the 1+ year bracket. Key sentiment drivers are affordable pricing, supportive onboarding, and responsive customer service. Some concerns on reporting complexity, downtime, and scaling capabilities for larger businesses appear as improvement areas.Overall Customer Sentiment: Positive
Who reviewed Petpooja
- C-Suite 22% (2)
- Director 44% (4)
- Manager 33% (3)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Petpooja.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Nov 8
- Mar 8
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Praised
- Centralized Control for Scaling
- Simplification of Menu Setup
- Advanced Data Analytics
- Ease of Use and Adoption
Criticised
- Downtime and Manual Processes
- Scaling and Advanced Analytics
- Reporting Limitations
- Feature Gaps in Integrations
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
Top alternatives
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