Peloton Computer Enterprises, Ltd.
Peloton is a connected fitness company that sells exercise equipment such as stationary bikes, treadmills, and rowing machines bundled with a subscription-based digital platform that delivers live and on-demand workout classes. It serves consumers and, increasingly, corporate wellness and hospitality customers, generating revenue from hardware sales, recurring content subscriptions, and related accessories and services.
- Revenue
- $2.9B
- Employees
- 3,500
- Founded
- 2012
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Peloton Computer Enterprises, Ltd.
NPS scores are polarized: 33% Promoters (NPS 9–10), 33% Passives (NPS 5), and 33% Detractors (NPS 1). Renewal intent is mixed: 33% Yes, 33% Not Sure, 17% No, and 17% Not Stated. Nearly 67% report implementations of more than one year, but offboarding occurs among low-spend detractors. Overall, recurring themes are satisfaction volatility and spend level differentiation between promoters and detractors.Neutral
Who reviewed Peloton Computer Enterprises, Ltd.
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 0
- Detractors 3
Cumulative NPS by month
+1 over 5 months- Nov 5
- Mar 7
- Apr 8
- Jul 7
- Aug 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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