Solera

solera.com · Westlake, United States of America

Solera is a global provider of data, software, and services that support the automotive and insurance ecosystems, including claims management, vehicle repair estimation, vehicle lifecycle management, and risk and asset management. It serves insurers, repair shops, dealerships, fleet operators, and vehicle owners by offering platforms that digitize and automate workflows such as claims processing, repair management, and vehicle data analytics. The company generates revenue through subscriptions, software licensing, and transaction-based and service fees for its technology and data solutions.

  • IT Consulting & Implementation
  • Cybersecurity Services
  • Managed IT & Cloud Services
Revenue
$2.4B
Employees
7,000
Founded
2005
Headquarters
Westlake, United States of America

What 37 Arbolus experts think of Solera

37 customers have reviewed Solera so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Solera

Total customers 37 34 current · 3 former
Reviews growth +17 in six months
Seniority of respondents
  • C-Suite 68% (25)
  • Director 27% (10)
  • Manager 5% (2)
Revenue Partner Director NPS 7 Undecided
Revenue Partner Director NPS 10
Legal Leader C-Suite NPS 8 Undecided

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Sentiment

21 Net Promoter Score, from 37 scored reviews
  • Promoters 16
  • Passives 13
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 25 across 8 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 15
  • Undecided 9
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 58% 19 answers
  • Director 50% 8 answers
  • 8.3/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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