Sofico
Sofico develops and implements enterprise software for automotive finance, leasing, fleet, and mobility management companies, providing systems to manage contracts, assets, billing, and customer lifecycles. Its flagship Miles platform supports multi-brand, multi-country operations for banks, captives, leasing companies, and mobility providers, with revenues generated through software licensing, implementation projects, and ongoing support and services.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 1988
- Headquarters
- Leuven, Belgium
What 6 Arbolus experts think of Sofico
NPS scores for Sofico are consistently positive, with most experts rating between 7 and 9, reflecting broad user satisfaction. Renewal intent is strong among high-value and influential customers. Stickiness is high, with most clients having been live on Sofico for more than one year, and complex implementations underline deep platform embedding. Expert feedback highlights deep automotive specialization, robust integrations, and scalability as key strengths, while complexity and implementation risk remain concerns.Overall Customer Sentiment: Positive
Who reviewed Sofico
- C-Suite 40% (2)
- Director 20% (1)
- Manager 40% (2)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Sofico.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Feb 9
- Apr 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.
Praised
- Digital Customer Experience
- Expand AI-driven Analytics
- Reduce Implementation Complexity
- Scalability and Configurability
Criticised
- AI Capability Validation Needed
- Integration Dependency
- Implementation Complexity
- AI and Automation Lag
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
Top alternatives
Most weighed by Sofico customers
Report
More in Consulting & Professional Services and ERP Software
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