Arbolus Intelligence

Viewpoint

viewpoint.com · Portland, United States of America

Viewpoint provides construction management software that helps contractors, specialty subcontractors, and owners manage projects, finances, operations, and field collaboration. Its cloud-based platform covers project management, accounting, document control, and field productivity, generating revenue through software subscriptions, maintenance, and related services. The company primarily serves mid-sized and large construction firms in North America and other global markets.

  • Construction Project Management
  • Mid-Market & SMB ERP
  • IT Consulting & Implementation
Listed in
Revenue
$350.0M
Employees
1,500
Founded
1976
Headquarters
Portland, United States of America

What 47 Arbolus experts think of Viewpoint

NPS scores are strongly positive, with a cluster of responses at 9–10 and several in the 7–8 range. High spenders have near-unanimous renewal intent, and most users are in "More Than 1 Year" implementation, indicating strong stickiness. Main feedback themes include improvements in project efficiency, collaboration, and reduced manual process risk. Negative feedback relates mainly to complexity of implementation or cost for smaller projects. Overall Customer Sentiment: Positive

Who reviewed Viewpoint

Total customers 47 45 current · 2 former
Reviews growth +37 in six months
Seniority of respondents
  • C-Suite 55% (26)
  • Director 16% (8)
  • Manager 30% (14)
Engineering Leader C-Suite NPS 9 Will renew Submitted Sep 2026
Operations Manager Director NPS 10 Submitted Aug 2026
Operations Manager C-Suite NPS 7 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 44 customers.

Everything 47 customers told us about Viewpoint.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

17 Net Promoter Score, from 47 scored reviews
  • Promoters 19
  • Passives 17
  • Detractors 11

Cumulative NPS by month

+1 over 6 months
  • May 7
  • Jun 7
  • Jul 7
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 10 reviews, accumulated up to each month. Category median 22 across 10 companies.

Praised

  • Improved Collaboration and Efficiency
  • Reliable Access to Authoritative Content
  • Centralised Project Management
  • Greater Integration and Customisation

Criticised

  • AI-Powered Competing Solutions
  • Switching Due to Feature Gaps
  • Cost-Driven Platform Consolidation
  • Resource Constraints before Implementation

What customers say

Improved Collaboration and Efficiency
“I found the platform valuable for improving team collaboration and reducing manual processes, which directly supports our project-delivery outcomes.”
Reliable Access to Authoritative Content
“I use Viewpoint when I need reliable, up-to-date technical and regulatory guidance to inform my work and maintain compliance.”
Centralised Project Management
“I rely on Viewpoint because it centralises our documents and drawings, ensures everyone has access to the same information, and supports better decision-making.”

Renewal intent

Plan to renew 58%
  • Will renew 11
  • Undecided 6
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 10 answers
  • Director 75% 4 answers
  • Manager 60% 5 answers
  • 8.4/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Viewpoint customers

Report

Customer Report - Oct 2026 Oct 2026 47 + 3

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