Dalux
Dalux develops construction and facility management software that uses BIM and mobile technologies to help contractors, owners, and consultants manage projects, drawings, quality, safety, and building operations. Its cloud-based tools support workflows such as document management, field inspections, issue tracking, and digital handover across the building lifecycle. The company generates revenue through subscriptions and licenses to its SaaS platform and related services for construction and real estate stakeholders.
- Construction Project Management
- Field Service Management
- Asset Performance Management
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2005
- Headquarters
- Copenhagen, Denmark
What 40 Arbolus experts think of Dalux
NPS scores cluster strongly at 8–10 for most customers, mainly Influencers and high spenders, reflecting general satisfaction; a single outlier gave a score of 5. Renewal intent is predominantly positive, especially for large and mid spenders, with only isolated uncertainty or negative responses correlated with lower spend and User roles. Stickiness is high, with a majority in 'More Than 1 Year' or 'Less Than 1 Year' implementation stages; a smaller subset is still in pilot. Key positive feedback themes are user friendliness, platform consolidation, and ongoing innovation. The main negative is lingering uncertainty from a few low or mid spenders.Overall Customer Sentiment: Positive
Who reviewed Dalux
- C-Suite 51% (20)
- Director 21% (8)
- Manager 28% (11)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about Dalux.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 40 scored reviews- Promoters 16
- Passives 20
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 18 across 8 companies.
Praised
- Cross-Platform Adoption
- Enhancing Compliance Proposition
- Expansion of 3D AI Capture
- Innovation and Upgrades
Criticised
- AI Limitations versus Competitors
- Cost Consolidation Pressure
- Competitive Platform Threat
- Dependence on Human Input
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 67% 12 answers
- 67% 3 answers
- 40% 5 answers
- 8.6/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Dalux customers
Report
More in Workplace & Productivity and ERP Software
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