Degreed
Degreed provides a learning experience and skills development platform that helps enterprises track, deliver, and measure employee learning across internal content, online courses, and on-the-job experiences. The company serves large and mid-sized organizations seeking to upskill and reskill their workforces, monetizing through SaaS subscriptions and related services.
- Learning Management
- HRIS & Core HR
- Revenue
- $160.0M
- Employees
- 800
- Founded
- 2012
- Headquarters
- Pleasanton, United States of America
What 15 Arbolus experts think of Degreed
The NPS distribution skews positive, with five experts rating NPS 8-9, three at 5-6, and one at 7. Renewal intent is strong among high spenders and Influencers, but mixed among Users and OffBoarding stages, with two experts stating "No" and one "Not Sure". The majority are in MoreThan1Year implementation, with minor representation in OffBoarding and LessThan1Year. Key themes include robust content, platform usability, and strategic alignment, countered by price sensitivity and some complaints around implementation. Overall Customer Sentiment: Positive
Who reviewed Degreed
- C-Suite 64% (10)
- Director 7% (1)
- Manager 29% (4)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Degreed.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 15 scored reviews- Promoters 4
- Passives 7
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Mar 7
- Apr 7
- May 7
- Jun 7
- Jul 8
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 15 across 2 companies.
Praised
- Leverage Evolving AI Capabilities
- Streamlined Implementation Experience
- Enhanced Reporting for Admins
- Comprehensive and Modern Learning Platform
Criticised
- Implementation and Onboarding Challenges
- Pricing Versus Competitors
- Potential Future AI Competition
- Switching Based on Onboarding Ease
What customers say
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 71% 7 answers
- 0% 1 answer
- 50% 2 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Degreed customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
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