Discord

discord.com · San Francisco, United States of America

Discord is a communication platform that provides voice, video, and text chat servers for online communities, gamers, and organizations, monetizing through premium subscriptions like Nitro and enhanced server features. Users create and join servers organized by channels for real-time collaboration, socializing, and content sharing across desktop and mobile apps. The company also offers tools and APIs for developers to integrate bots and applications into Discord communities.

Communications & Meetings
Workflow Automation

Listed in

Revenue: $450.0M
Employees: 900
Founded: 2015
Headquarters: San Francisco, United States of America

What 89 Arbolus experts think of Discord

89 customers have reviewed Discord so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Discord

Total customers 89 86 current · 3 former

Reviews growth +65 in six months

Seniority of respondents

C-Suite 74% (66)
Director 14% (12)
Manager 12% (11)

Not specified C-Suite NPS 3 Submitted Sep 2026

Design Executive C-Suite NPS 10 Submitted Mar 2026

Marketing Generalist Director NPS 4 Undecided Submitted Nov 2025

Employer names and spend open once the report publishes.

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Sentiment

42 Net Promoter Score, from 89 scored reviews

Promoters 49
Passives 29
Detractors 11

Cumulative NPS by month

+0 over 6 months

May 8
Jun 8
Jul 8
Aug 8
Sep 8
Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 52 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 73%

Will renew 19
Undecided 7
Not renewing 0

Plan to renew, by seniority

C-Suite 75% 16 answers
Director 40% 5 answers
Manager 100% 1 answer
Not specified 100% 4 answers

9.2/10 Average score from customers who will renew
6.7/10 Average score from undecided customers

Top alternatives

Most weighed by Discord customers

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