Datasite
Datasite is a provider of virtual data room and deal management software used by investment banks, private equity firms, corporates, and law firms to manage M&A and other capital markets transactions. Its cloud platform supports secure document sharing, due diligence, analytics, and collaboration across the deal lifecycle, sold primarily on a subscription and transaction-based SaaS model. The company also offers related services such as project setup, support, and compliance features for highly regulated deal environments.
- Document Management & E-signature
- Business Intelligence & Dashboards
- Revenue
- $450.0M
- Employees
- 1,300
- Founded
- 1968
- Headquarters
- Minneapolis, United States of America
What 15 Arbolus experts think of Datasite
NPS scores for Datasite range between 5 and 9, with most experts in the 7–9 zone, indicating generally positive satisfaction among both Users and Influencers. Renewal intent is mostly positive or undecided for larger spenders, with a single explicit non-renewal at NPS 8, reflecting cost-driven dissatisfaction. Stickiness is high among those with over one year of use, while pilot users remain unsure but acknowledge the value delivered. Core feedback themes are security, seamless process execution, and administrative efficiency, with AI capabilities highlighted as future differentiators.Positive
Who reviewed Datasite
- C-Suite 57% (9)
- Director 29% (4)
- Manager 14% (2)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Datasite.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 8
- Apr 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Praised
- Administrative Efficiency Gains
- Ease of Managing Confidential Processes
- Transaction-Centric Security and Reliability
- AI-Enabled Diligence and Summarization
Criticised
- AI Is an Enhancer, Not a Replacement (Yet)
- Emerging AI-Driven Competitors
- Switching Driven by Workflow Value
- Manual Diligence Workload
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 6 answers
- 0% 2 answers
- 0% 1 answer
- 7.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Datasite customers
Report
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