VertiGIS Ltd

vertigis.com · Victoria Village, Canada

VertiGIS Ltd is a geospatial software company that develops mapping, GIS, and asset management solutions built primarily on Esri technology for utilities, telecommunications, public sector, and infrastructure-intensive organizations. It offers configurable products and industry-specific applications that help customers manage spatial data, optimize field operations, and support planning and decision-making. VertiGIS generates revenue through software licensing, subscriptions, and related professional services and support.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$150.0M
Employees
650
Founded
2019
Headquarters
Victoria Village, Canada

What 13 Arbolus experts think of VertiGIS Ltd

NPS sentiment is generally positive, with the majority of experts scoring 7 or above. The strongest renewal intent is seen in high spenders, especially in the utilities sector, while some uncertainty exists among lower and mid-tier spend users, notably in commercial and environmental segments. Implementation stickiness is shown by several customers being deployed for more than one year, with pilots underway in emerging domains. Key positive themes include ease of use, strong ArcGIS integration, and reliable customer support, but there are some drawbacks around learning curve and local data depth in APAC. Overall Customer Sentiment: Positive

Who reviewed VertiGIS Ltd

Total customers 13 12 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 38% (5)
  • Director 31% (4)
  • Manager 31% (4)
Operations Manager Director NPS 8 Will renew
Operations Leader C-Suite NPS 9 Will renew
Data Analyst Manager NPS 9 Undecided

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about VertiGIS Ltd.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 13 scored reviews
  • Promoters 3
  • Passives 7
  • Detractors 3

Cumulative NPS by month

-2 over 6 months
  • May 9
  • Oct 7
  • Nov 8
  • Feb 8
  • Apr 7
  • Jun 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.

Praised

  • Enhance CRM Integration
  • Expand Local Data and Market Coverage
  • Broaden Consulting Service Offering
  • ArcGIS Native Integration

Criticised

  • Switching and Technical Debt Challenges
  • Cost-to-Value Sensitivity
  • AI-Driven Competitor Threat
  • Limited Local Data Depth

What customers say

ArcGIS Native Integration
“I value that VertiGIS is natively built on ArcGIS, which makes it much easier to get real spatial intelligence without building custom solutions.”
User-Friendly for Utility Use Cases
“Overall, it is easy to use and suitable for a wide range of utility sector scenarios, and I have consistently had positive experiences across multiple organizations.”
Operational Efficiency Gains
“The platform simplifies our network model editing and provides additional design functionality, making our asset management and planning far more efficient.”

Renewal intent

Plan to renew 70%
  • Will renew 7
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 2 answers
  • Manager 67% 3 answers
  • 7.9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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