Vestmark

vestmark.com · Needham, United States of America

Vestmark is a financial technology company that provides portfolio management, trading, and unified managed account (UMA) platforms to wealth management firms, broker-dealers, RIAs, and asset managers. Its software and services support proposal generation, model management, trading, rebalancing, and performance reporting to help firms deliver personalized, tax-aware investment solutions at scale. Vestmark generates revenue through software licensing, platform fees, and related implementation and managed services.

  • Wealth & Investment Software
Revenue
$120.0M
Employees
450
Founded
2001
Headquarters
Needham, United States of America

What 6 Arbolus experts think of Vestmark

NPS scores reflect a majority positive sentiment with 67% of scores at 8 or 9, and only one notable detractor (NPS 5). Renewal intent is generally strong among Users, with Influencers showing less certainty and more offboarding or non-renewal. Stickiness is high among customers with more than 1 year of implementation—3 out of 6 experts—while pilot and offboarding stages indicate nuanced adoption. Key sentiment themes include high satisfaction in entrenched clients and risk of non-renewal in certain influencer-driven accounts.Overall Customer Sentiment: Positive

Who reviewed Vestmark

Total customers 6 5 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Finance Leader Director NPS 8
Finance Leader C-Suite NPS 9 Undecided
Executive C-Suite NPS 5 Not renewing

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • May 8
  • Oct 6
  • Sep 7
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • 9/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

For people who use Vestmark

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